Privacy Policy
Effective Date: October 28, 2025
This Privacy Policy (“Policy”) describes how Another Foods Private Limited and/or its affiliates (“we,” “us,” or “our”) collects, uses, discloses, and protects personal and business information obtained through the Mizon platform (“Mizon” or “Platform”). This policy describes:
The types of information that Another Foods may collect from you when you access or use its websites, applications, and other online services (collectively, referred as “Services”); and its practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies only to the information Another Foods collects through its Services, in email, text and other electronic communications sent through or in connection with its Services
This policy does not apply to information that you provide to, or that is collected by, any third-party, such as restaurants at which you make reservations and/or pay through Another Foods Services and social networks that you use in connection with its Services. Another Foods encourages you to consult directly with such third-parties for information about their privacy practices.
Please read this policy carefully to understand Another Foods policies and practices regarding processing of your information. By accessing or using Another Foods Services and/or registering for an account with Another Foods or any of its affiliates, you agree to this privacy policy and you provide your informed consent to the collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information Another Foods requires, Another Foods and its platforms may decline to provide Services to you.
This policy may change from time to time, your continued use of Another Foods’ Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for any updates.
Permissible Age: By using the Services, you represent and warrant that you are either at least 18 years of age or have the express permission of a parent or legal guardian to use the Services. If you are a parent or legal guardian of a minor who uses the Services, you are fully responsible for their use of the Services, including any legal liability they may incur.
Scope: This Privacy Policy outlines Another Foods and its affiliates' practices regarding the processing of personal information concerning individuals engaging with our Platform and Services. This applies comprehensively to customers, merchant partners, delivery / service partners, users of our digital platforms (websites and applications), participants in events facilitated by Another Foods, and personnel including employees, contractors, interns and third parties.
By using Mizon, you (“User,” “you,” or “your”) agree to the terms of this Policy. If you do not agree, please refrain from using our services.
1. INFORMATION WE COLLECT:
Another Foods and its platforms and affiliate companies collect information from and about users of our Services, which includes:
Your Personal Information: Information that relates to an identified or identifiable individual. This may include data you provide directly, data generated through your use of the Services, or data obtained from third parties, which, either alone or in combination with other information we possess or are likely to access, can identify you. Examples are further detailed throughout this policy.
Other Information: Data related to your use of the Services that may not directly identify you by itself but is collected in connection with your account or activities. This includes, but is not limited to, information about your internet connection, the specific device(s) and equipment you use to access our Services, and details about your usage patterns and interactions with the Services.
As detailed elsewhere in this policy, we collect this information through various means: directly from you, automatically during your interaction with our Services (utilizing technologies like cookies and tracking tools), and indirectly from third-party sources.
2. HOW WE USE YOUR INFORMATION:
The information collected is used to operate, maintain, and enhance the functionality of the Mizon platform. This includes processing and fulfilling orders, payments, and deliveries; enabling and supporting account and inventory management functions; and verifying the authenticity and compliance of users with applicable legal and regulatory requirements. The data may also be used to provide personalized recommendations, analytical insights, and service improvements; to communicate operational updates, invoices, and policy changes; and to detect, prevent, and mitigate fraudulent, unauthorized, or unlawful activities in order to protect the integrity and security of the platform.
3. INFORMATION YOU PROVIDE US:
The information we collect on or through our Services may include:
Personal information: Name, address, email address, postal code, password and other information you may provide with your account, such as your gender, mobile phone number, date of birth, anniversary date, user bio, nationality and website. This also includes your profile picture that will be publicly displayed as part of your account profile. You may optionally provide us with this information through third-party sign-in services such as Facebook and Google. In such cases, we fetch and store whatever information is made available to us through these sign-in services.
Your activities: The search terms you have looked up and results you selected, how long you used our Services and which features you used; the ads you clicked on.
Your communications: Communications between you and other users, delivery partners or merchants through our Services, some of which may be recorded for internal purposes; your participation in a survey, poll, sweepstakes, contest or promotion scheme; your request for certain features (e.g., newsletters, updates or other products); your communication with us about employment opportunities posted to the Services; your correspondence with our customer service and other grievance redressal mechanisms. If you exchange messages with others through the Services, we may store them in order to process and deliver them, allow you to manage them, and investigate possible violations of our Terms of Service and wrongdoing in connection with the Services. If you send information from the Services to your mobile device via SMS text message, we may log your phone number, phone carrier, and the date and time that the message was processed. Carriers may charge recipients for texts that they receive.
Your transactional information: If you make reservations or purchases through our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information. This information may be shared with third-parties which assist in processing and fulfilling your requests, including PCI compliant payment gateway processors. If you write reviews about businesses with which you conduct transactions through our Services, we may publicly display information that you transacted with those businesses.
Public contributions: You may also provide information (such as ratings, reviews, tips, photos, comments, likes, bookmarks, friends, lists, etc.) to be published or displayed on publicly accessible areas of our Services, or transmitted to other users of our Services or third-parties (collectively, "User Contributions"). Your User Contributions are posted on publicly accessible areas of our Services and transmitted to others at your own risk.. We may display this information on the Services, share it with businesses, and further distribute it to a wider audience through third party sites and services. You should be careful about revealing any sensitive details about yourself in such postings.
Image / video data: We may collect and process images and video recordings of individuals attending events or visiting our office premises for security and safety purposes. This includes the use of closed-circuit television (CCTV) systems at our facilities. CCTV footage may capture individuals' images, vehicle information, and other identifying details. We may also collect photographs or videos during events for promotional or documentation purposes.
Contact information: If you choose to utilise any of our services which require uploading of your contact book, then we will collect and process such information as well, which could include the name and phone number of contacts stored on your device(s). By uploading or providing access to your contact list or any third-party personal information, you represent and warrant that you have obtained the explicit, informed consent of each individual to share their information with Another Foods for the purposes described in this policy or at the time of collection, and you agree to indemnify Another Foods against any claims arising from your failure to obtain such consent By providing access to or uploading your Contacts, you represent that you have obtained the necessary consent from your Contacts to share their information with us for these purposes, and you expressly consent to our collection, storage, and use of this information as described.
Information volunteered by you: As part of various service offerings provided by us from time to time, you may be given the opportunity to provide us with information that allows us to facilitate these services and in doing so, you consent to providing us with such information. This includes, without limitation, any information you provide in response to surveys, feedback requests, promotional offers, contests, user research studies, beta testing programs, or when utilizing any new or optional features we may introduce. By volunteering any such information, you explicitly consent to its collection and use for the purposes stated at the time of collection and as generally described in this Privacy Policy.
4. LEGAL BASIS FOR PROCESSING
We process information on the following bases:
- Contractual necessity (for fulfilling platform services).
- Legal obligation (for compliance with tax, regulatory, or government requirements).
- Legitimate interests (for security, improvement, and business efficiency).
5. DISCLOSURE OF INFORMATION
We may share information with:
- Service Providers: Logistics, payment gateways, and IT infrastructure vendors.
- Legal Authorities: As required by law or to protect our rights.
- Affiliates and Partners: Only as necessary for operations under this Policy.
We do not sell or rent user data to third parties.
6. DATA RETENTION
We retain information as long as necessary for business, legal, or regulatory purposes. Data related to closed accounts may be anonymized or securely deleted after the retention period.
7. DATA SECURITY
We use encryption, secure access controls, and regular audits to protect data. However, no system is entirely immune from risks, and we cannot guarantee absolute security.
8. USER RIGHTS
You may request access, correction, or deletion of your information, or withdraw consent where applicable, by contacting privacy@mizon.in.
9. COOKIES AND TRACKING
We use cookies to enhance functionality, analyze traffic, and improve user experience. Users may disable cookies via browser settings but may experience limited functionality.
10. INTERNATIONAL DATA TRANSFER
If applicable, your data may be transferred and processed outside India, subject to adequate data protection measures.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, [Your Website Name and company name], its affiliates, directors, employees, agents, or partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of, or inability to access or use, our website or services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website.
In no event shall Mizon’s total liability to you for all claims related to the website or this Privacy Policy exceed the amount you paid (if any) to us for use of the website during the 12 (Twelve) months prior to the event giving rise to the liability.
Nothing in this clause shall limit or exclude any liability that cannot be excluded under applicable law.
12. CHANGES TO THIS POLICY
We may update this Policy periodically. The latest version will always be available on Mizon.
13. CONTACT US
For any concerns, reach us at:
Another Foods Private Limited
Email: privacy@mizon.in
Registered Address: 1001 Casablanca, Gulmohar 10th cross road, JVPD Scheme, Juhu, Vile Parle, Mumbai 400049.